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Live Arrival Guarantee Claim: DOA@SplashyFishStore.com (2-3 business day reply)
For all orders requiring submission Live Arrival Guarantee claim. Please include your order number or the photo of your packing list located in your shipping box, and the photo of the fish/animal that arrived dead in the original package. Please visit our Live Arrival Guarantee for more information to properly file a claim regarding our guarantee.
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