Contact Us

Thank you so much for visit our virtual store today. You made our day!

Social Media Contact: We are on Facebook and Instagram @SplashyFishTropical. Please contact us and follow us on here for new update or send us any photo of your aquarium.  

Phone Number: (703)828-7809 Our business phone hours are from 10 AM to 10 PM EST Monday to Sunday. This is the best option to contact us if you have question or need help with anything. We will try our best to answer all incoming call, We use software to avoid all the scam and tele sale calls. Please state your name when you call then the system will connect you to an actual person. Please leave us an brief voice mail and we will get back to you as soon as possible. 

Order Related Email: order@SplashyFishStore.com (1-3 business days reply)

For all order issues, order related questions

Live Arrival Guarantee Claim: DOA@SplashyFishStore.com (1-2 business days reply)

For all order require to submit Live Arrival Guarantee claim. Please include your order number or the photo of your packing list located in your shipping box and the photo of the fish/animal arrived dead in the original package. Please visit our Live Arrival Guarantee for more information to proper file a claim regarding about our guarantee. 

Non-Order Related Email general@SplashyFishStore.com (1-2 business days reply)

For all general question about stock availability, special order fish, product questions.

Anonymous Recommendation please visit this link if you would like to give us any anonymous recommendation. We appreciate any feedback. 

We're Here to help with answer and questions you might have. We look forward to hearing from you

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