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API MELAFIX Freshwater Fish Bacterial Infection Remedy

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Regular price$8.39
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  • Low stock - 2 items left
  • Inventory on the way
  • Contains one (1) API MELAFIX Freshwater Fish Bacterial Infection Remedy 8-Ounce Bottle
  • Heals bacterial infections and repairs damaged fins, ulcers and open wounds
  • Contains natural, botanical tea tree extract to quickly and rapidly help fish
  • Helps treat newly-introduced fish to reduce risk of disease outbreak in freshwater aquariums
  • Use daily for a week when treating infections and for 3 days as a preventive when adding new fish

API MELAFIX Freshwater Fish Bacterial Infection Remedy soothes the transition from store to home by reducing the risk of your fish developing a disease. The fish you bought may already carry a disease. Disease is often difficult to detect, particularly in its early stages. Treat bacterial infections in your fish and reduce the risk of spreading illness to other fish with API MELAFIX Freshwater Fish Bacterial Infection Remedy. Bacterial diseases are caused mostly by dirty aquarium conditions and the addition of infected fish. Fish that are injured and have open wounds are especially susceptible, even in seemingly clean tanks. Bacterial infections, like fin and tail rot, eye cloud, pop eye, body slime and mouth fungus destroy tissue and other organs, and if left untreated, can cause death. API MELAFIX Freshwater Fish Bacterial Infection Remedy is an all-natural antibacterial treatment that heals open wounds, treats bacterial infections and promotes re-growth of damaged fins and tissue, usually within a week. Just add 5 ml per 10 gallons of aquarium water. It will not adversely affect the biological filter, alter the pH or discolor the water. For effective treatment, dose infected fish daily for 7 days, and continue afterward if necessary. Dose new fish daily for 3 days. Remove activated carbon from filter before use, if possible.

This is only apply to live fish order.

Live Arrival Guarantee:

We have a lot of experience with shipping live fish orders. In 2021, Our records showed that we only have a 0.5 % Dead on Arrival rate for all live fish orders, compared to the industry standard is at 1.5%. This means that out of 1000 live orders that we shipped to our customer only 5 orders would have fish that arrived dead.

At Splashy Fish, we ensure that our customers are happy and satisfied with their orders. We offer a 100% Live Arrival Guarantee on all of our animals that are shipped to the customer via USPS, UPS, and FedEx.

Splashy Fish has the right to void Live Arrival Guarantee protection if these circumstances include: 

  1. The customer has chosen USPS First Class Mail as a shipped method. 
  2. Shipping address to a PO Box
  3. The order was refused delivery by the customer. 
  4. The order was held for pick up at USPS, UPS, FedEx offices no longer than 24 hours after the last update on the tracking number. 
  5. Live Arrival Guarantee claim does not include all the requirements mentioned below
  6. Live Arrival Guarantee claim made after the arrival period is mentioned below. 
  7. The Fish/Animal have to be in original packaging. 

Live Arrival Guarantee Claim Period: 

For Live Fish and other invertebrates: one and a half hours (1.5 hours) of posted delivery time or customer received time. 

For Snails48 hours of posted delivery time or customer received time. 

How to claim for Splashy Fish's Live Arrival Guarantee: 

If there is an incident when your fish are delivered "dead on arrival,” 

  1. Take 1 picture of the shipping box and the shipping label. 
  2. For live fish and other invertebrates: Take 2 pictures of each of the fish bags that is dead on arrival (the pictures have to show the bag in its original condition, unopened with the original rubber band)
For Snail: Snail generally take longer to acclimate, our customer will have 48 hours of posted delivery time to claim for Live Arrival Guarantee. Please place the snail at the one corner of the tank and within 48 hours and any snail didn't move. Please take pictures of the snail where the opening. 
  1. Send us an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number OR messaged us on our social media
  2. Body of the text: Your tracking number
  3. The claim must be sent within the claim period mentioned above. 

After submitting all the information required above it will take us 1 to 3 business days to determine the cause of dead on arrival. If the claim was valid and approved by our team, There is two option for you to choose from:

  1. Complimentary one-time replacement of the fish you ordered (pending current inventory availability). Customers are responsible for the replacement shipping charge. 
  2. Received the store credit for future purchase of the dead on arrival fish excluding the shipping cost. 

If the Live Arrival Guarantee claim doesn't include all the requirements listed above, Splashy Fish has all the rights to reject your claim.

 

 

We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.

All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.

Monday to Saturday:  We will pack and ship out all orders that do not contain live fish. 

Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.

For more information regarding about shipping please visit us our Shipping Policy and Schedule

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