Spotted Borneo Sucker Loach
- Live Arrival Guarantee
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
What is Our Live Arrival Guarantee?
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates, one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Orders: will be shipped out from Monday to Thursday each week for overnight shipping by UPS.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
The Spotted Borneo Sucker Loach (Gastromyzon punctulatus) is a fascinating freshwater fish known for its flattened body, suction-cup fins, and beautiful spotted pattern. Originating from fast-flowing mountain streams in Southeast Asia, this Borneo Loach is perfectly adapted to cling onto rocks and glass while grazing on algae and biofilm.
Native to cool, oxygen-rich streams in Borneo, this species belongs to the group commonly known as hillstream loaches. These environments are characterized by strong currents, rocky substrates, and abundant algae growth, conditions that should be replicated in the home aquarium for best results.
Unlike typical Loaches, the Borneo Sucker Loach uses its modified fins to “stick” to surfaces, allowing it to rest and feed even in strong water flow. This unique adaptation makes it one of the most interesting bottom-dwelling fish in the aquarium hobby.
A full-grown Spotted Borneo Sucker Loach typically reaches 2.5–3 inches (6–7.5 cm). Its body is flat and wide, covered in natural brown, tan, and dark spotted patterns that provide excellent camouflage against rocks and gravel. The underside features specialized suction fins, while the top view reveals a ray-like shape that instantly sets this loach apart from other freshwater fish.
The Spotted Borneo Sucker Loach is peaceful, calm, and non-aggressive, making it ideal for community aquariums with compatible tank mates. It spends most of its time grazing on surfaces and resting on rocks rather than swimming in open water. Excellent Spotted Borneo Sucker Loach tank mates include: Small peaceful fish, Danios, White Cloud Mountain Minnows, Hillstream Loaches, Corydoras catfish, shrimp, and snails. Avoid aggressive cichlids or slow, delicate fish that prefer warm, low-flow environments.
At our Splashy Fish tropical fish store, our Spotted Borneo Loach for sale and other freshwater fish for sale are carefully selected and packed with love! Visit us to buy them online or at our aquarium store in Virginia for more betta fish for sale, freshwater shrimp for sale, live aquatic plants for sale, and aquarium supplies.
WHAT YOU CAN EXPECT FROM THIS FISH:
- Unique flat body with suction-cup fins
- Natural algae and biofilm grazer
- Peaceful and community-safe
- Ideal for river-style and hillstream tanks
- Hardy when kept in proper high-oxygen conditions
- Eye-catching spotted camouflage pattern
RECOMMENDED TANK PARAMETERS:
- Tank Size: Minimum 20 gallons
- Temperature: 68°–75°F (20°–24°C)
- pH: 6.5–7.8
- Hardness: 5–15 dGH
- Flow: Moderate to strong current
- Oxygen: High oxygenation required
CARE GUIDELINES:
- Diet: Primarily algae and biofilm grazer. Supplement with algae wafers, spirulina pellets, blanched vegetables, and specialized sinking foods.
- Tank Setup: Smooth rocks, rounded stones, and driftwood with strong water movement and excellent filtration. Mature tanks with natural algae growth are ideal.
- Behavior: Calm and bottom-dwelling. Often seen attached to rocks or glass surfaces.
Visit here to explore more about How to Care for Loach Fish.
