Seachem Stability
- Low stock - 3 items left
- Inventory on the way
- Live Arrival Guarantee
- Get free shipping on non-live fish orders over $75 and live fish orders over $300.
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Orders: will be shipped out from Monday to Thursday each week for overnight shipping by UPS.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
New tank stabilization system for marine and freshwater
Rapidly and safely establishes bio-filter
Prevents "New Tank Syndrome"
Stability® will rapidly and safely establish the aquarium biofilter in freshwater and marine systems, thereby preventing the #1 cause of fish death: "new tank syndrome". Stability® is formulated specifically for the aquarium and contains a synergistic blend of aerobic, anaerobic, and facultative bacteria which facilitate the breakdown of waste organics, ammonia, nitrite, and nitrate. The bacteria employed by Stability® are non-sulfur fixing and will not produce toxic hydrogen sulfide. Stability® is completely harmless to all aquatic organisms as well as aquatic plants, thus there is no danger of over use.
Stability® is the culmination of nearly a decade of research and development and represents the current state of the art in natural biological management.
The bacteria used in competing products are inherently unstable. The conditions necessary for their growth and development fall into a very narrow range of temperatures, pH, organic loads, etc. When any of these parameters are not strictly within the proper range, the bacterial culture quickly crashes and dies. Stability® is not limited this way. The necessary conditions for the growth of Stability's™ bacteria strains encompass a very broad range. When other bacteria begin to die off (usually from high organic loads caused by the undetected death of an organism), Stability™ simply becomes more effective.
Directions
Shake well before use. Turn off UV/ozone. Use 1 capful (5 mL) for each 40 L (10 US gallons) on the first day with a new aquarium. Then use 1 capful for each 80 L (20 US gallons) daily for 7 days. Fish and other aquatic species may be introduced at any time as long as dosage is maintained for 7 days. For optimum biofilter performance use 1 capful for each 80 L (20 US gallons) once a month or with each water change and whenever introducing new fish or whenever medicating an aquarium. Product shelf life is 4 years from date of manufacture.
Stability® should ideally be used in conjunction with biological filtration such as Seachem Matrix™. For emergency ammonia control, use Seachem AmGuard™.
FAQs:
A: The UV and/or ozone should be kept off for the 7 days you are dosing if you are cycling or for at least 24 hours if it is for Stability™ additions of new fish or water changes. The reason both should be turned off is because UV and ozone break down and kill bacteria.
A: The bacteria should be able to find a suitable home within 24 hours.
A: Yes, Stability™ will prove very helpful in removing ammonia and nitrite, including nitrate, as a result of the increased bioload. If your ammonia level is not at zero, a combination of Stability™ and AmGuard is very useful and great in reducing ammonia toxicity on the bacteria blend as the bacteria consumes the ammonia, nitrite and nitrate in the aquarium
A: The bacteria in Stability™ are alive but not active. They exist in a spore form. They can withstand extreme temperatures and do not require food to survive. When you add them to your aquarium they become active due to dilution.
The bacteria that require refrigeration are active. Refrigerating them slows down their life cycle and they require less food when cold. Because they are active they do require food, and that is packaged with them. They also will not survive extreme heat or cold and will die when they run out of food.
A: It is very hard to overdose Stability. You can really never have too much beneficial bacteria. The worst thing that could happen is a bacterial bloom in the water column, but this is rare and will clear on its own, should it occur.
A: Since every tank will cycle differently, it is difficult for us to give an exact time frame as to when your tank will be fully cycled. However, generally most tanks are cycled within 4-6 weeks.
A: Yes, for expedited cycling times, you will want to add a pinch of food daily until you have an ammonia reading. At that point, you can stop adding the food and let the bacteria run its course.
