Sera ImmunPro Nature
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- Inventory on the way
- Live Arrival Guarantee
- Get free shipping on non-live fish orders over $75 and live fish orders over $300.
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Orders: will be shipped out from Monday to Thursday each week for overnight shipping by UPS.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
sera ImmunPro Nature
Probiotic growth food for ornamental fish above 4cm (1.6in.)
sera ImmunPro Nature is the growth food for all ornamental fish above 4 cm (1.6 in.). The probiotics are applied to the food in a particularly gentle procedure and stabilize the intestinal flora of the ornamental fish. They ensure reduced water pollution because of more efficient food utilization. Due to the high protein percentage of more than 50%, the addition of probiotics and other functional ingredients such as MOS, Haematococcus (rich in natural astaxanthene) and Spirulina, the breeder food ensures quick growth, strong development and brilliant coloration of the fish.
ImmunPro Nature is another groundbreaking innovation success by sera in the ornamental fish food range. This excellent ornamental fish food for the first time contains the intestinal flora stabilizer Bacillus subtilis, which is approved for ornamental fish since June 2016, and is expressly recommended by the EFSA (European authority for food safety) for use in ornamental fish food, as to improve growth and food utilization.
The optimized usability of the food lastingly supports the quick, even development and the health of the fish. The strengthened animals become ill considerably less frequently. Additionally, water pollution by waste products is considerably reduced.
Due to the growth supporting properties of the food it is excellently suited for breeding ornamental fish.
Recommended animal size
medium
large
Natural ornamental fish diet
This product belongs to the "sera Nature" product range, which does not require any dyes nor preservatives. A varied diet with ingredients close to nature is the best protection against deficiencies, and supports the health and liveliness of the fish. The Nature food types therefore contain natural ingredients such as Spirulina, Krill or sustainable insect meal from soldier fly larvae (Hermetia). The signets on the front side of the package highlight these ingredients and their amounts in the food.
sera ImmunPro Mini Nature
Probiotic growth food for ornamental fish up to 4 cm (1.6 in.)
sera ImmunPro Mini Nature is the growth food for all ornamental fish up to 4 cm (1.6 in.). The probiotics are applied to the food in a particularly gentle procedure and stabilize the intestinal flora of the ornamental fish. They ensure reduced water pollution due to more efficient food utilization. Due to the high percentage of protein of more than 50%, the addition of probiotics and other functional ingredients such as MOS, Haematococcus (rich in natural astaxanthene) and Spirulina, the food ensures quick growth, strong development and brilliant coloration of the fish.
ImmunPro Mini is another groundbreaking innovation success by sera in the ornamental fish food range. This excellent ornamental fish food for the first time contains the intestinal flora stabilizer Bacillus subtilis, which is approved for ornamental fish since June 2016, and is expressly recommended by the EFSA (European authority for food safety) for use in ornamental fish food, as to improve growth and food utilization.
The optimized usability of the food lastingly supports the quick and balanced development as well as the health of the fish. The strengthened animals become ill considerably less frequently. Additionally, water pollution by second phase particles is significantly reduced.
Due to the growth supporting characteristics of the food it is excellently suited for breeding ornamental fish.
Complete feed for all ornamental fish
Feeding guide
Feed several times daily, only as much as the animals take up within a short time.
Ingredients
fish meal, wheat flour, wheat gluten, wheat germ, Ca-caseinate, brewers yeast, fish oil (containing 49% omega fatty acids), gammarus, krill, Haematococcus algae (0.5%), mannan oligosaccharides (0.4%), green-lipped mussel, stinging nettle, alfalfa, herbs, garlic, parsley, sea algae, paprika, spirulina, spinach, carrots.
Guaranteed analysis
Min. Crude Protein 51.1%, Min. Crude Fat 8.2%, Max. Crude Fiber 5.4%, Max. Moisture 6.0%, Max. Crude Ash 7.9%.
Additives
Vitamins and provitamins: Vit. A 16,800 IU/lb., Vit. D3 820 IU/lb., Vit. E (D, L-a-tocopheryl acetate) 54 IU/lb., Vit. B1 16 mg/lb., Vit. B2 41 mg/lb., Stabilized Vit. C (L-ascorbyl monophosphate) 250 mg/lb.
Gut flora stabilizer: 1x1010 CFU/kg 4b1820 Bacillus subtilis C-3102 (DSM 15544).
