AC19 WYSIWYG Premium Hellboy Male Betta Fish HMPK
- Low stock - 1 item left
- Inventory on the way
- Live Arrival Guarantee
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Orders: will be shipped out from Monday to Thursday each week for overnight shipping by UPS.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
About the Fish
AC19 Premium Male betta fish is between 3 to 5 months old, and life expectancy for betta fish is 2 years to 5 years for beginner and experienced aquarium fish keepers. At Splashy Fish, we hand-selected one-by-one betta fish with strict requirements to ensure the fish's body, colors, shape and fins are beautiful and healthy. On average, a batch of 300 betta fish babies will only have around 12 to 10 betta fish that meet Splashy Fish requirements for Premium Grade.
This Betta fish is a Halfmoon Plakat which means that the tail of the fish is short but when the fish flare it should open up and look like a “Halfmoon”. If you are looking for betta fish that have longer and more flowy fins, we highly recommended taking a look at our Halfmoon Betta Fish
This betta fish is unique and what you see in our video is what you will get for this purchase. Koi-type betta fish all will have unique body patterns however the major color of the fish might look similar. For example, Red Koi Galaxy Betta Fish might have the major color is red with other secondary colors which might have blue, white, yellow, purple, and pink.
The lighting & water parameters we keep the fish in might be different from your aquarium parameters therefore the fish’s colors might be lighter or darker. We don't use color-enhanced software to increase the color of the fish in our video. Please ensure to check out the Care Guide for Betta Fish to properly prepare the tanks for your Betta fish.
What does Splashy Fish do before shipping?
This betta fish has been through Splashy Fish 14 days of quarantine before being listed on our website. After customers place the order, We will move the fish under observation to prepare the fish ready for shipment. Splashy Fish Team will notify the customer if the fish is not healthy for shipping.
What are Splashy Fish's shipping days? What is Splashy Fish Live Arrival Guarantee?
Splashy Fish currently shipping live fish on Tuesday and Wednesday expected to arrive the next day, with UPS Next Day Air Services chosen by the customer at check out. All live fish order is ship from Splashy Fish location in Virginia, United State, and backed by Splashy Fish’s Live Arrival Guarantee. The splashy Fish team will notify the customer if the order cannot be shipped out on the day due to inclement weather or expected delays due to carriers.
Due to stress during shipping, the fish might likely arrive lacking color and doesn't seem like the fish that you purchased. Please ensure that you read our guide on How to acclimate fish after shipping? Please give your fish at least 24 to 48 hours to bring back the color.
Please keep in mind that these fish also tend to change their scale as they grow and through time. It is very normal with Betta species such as Koi Galaxy, Koi Nemo, Hell boy, or Fancy type.
