Pisces USA Aqua Natural Galaxy Sand
- In stock, ready to ship
- Inventory on the way
- Live Arrival Guarantee
- Get free shipping on non-live fish orders over $75 and live fish orders over $300.
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
What is Our Live Arrival Guarantee?
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates, one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Orders: will be shipped out from Monday to Thursday each week for overnight shipping by UPS.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
Types of Substrate: Galaxy Sand
Pisces USA AquaNatural Substrates are a range of high-quality, natural substrates designed for aquariums and aquascaping. They are natural, compatible with various aquatic environments, and able to support a variety of healthy aquatic ecosystems. AquaNatural substrates come in different types and sizes, catering to the needs of all freshwater aquariums.
AquaNatural substrates are made from natural materials such as river gravels and sands. They are harvested and processed to maintain their natural appearance while ensuring they are safe and non-toxic for aquarium use. These substrates are free from artificial colors, dyes, and coatings, making them a safe choice for sensitive aquatic life, including fish, invertebrates, and plants.
All substrates have been triple washed before packaging, often resulting in low dust.This makes them easier to clean and less likely to cloud the water during setup.
AquaNatural gravels and sands are suitable for planted aquariums, offering a stable base for aquatic plant roots and promoting healthy growth.
Key Features of Galaxy Aquarium Sand
1. Natural Composition
- Natural River Gravel:Galaxy Aquarium Sand is made from natural river sand that is carefully sourced and processed to maintain its natural appearance and texture. This sand is free from harmful chemicals, dyes, or artificial coatings, making it safe for all types of aquatic life.
- Chemically Inert: Being an inert substrate, Galaxy Aquarium Sand does not alter the pH or hardness of the water, making it suitable for both freshwater and saltwater setups.
2. Unique Aesthetic Appeal
- Distinctive Shine: Composed of inert quartz crystals, the sand is named "Galaxy" for its stunning sparkle. This unique shine creates a natural and elegant look that mimics the appearance of dark riverbeds and black beaches, providing a striking contrast to colorful plants and fish.
- Fine Grain Texture: The fine grain size of the sand is ideal for creating smooth, natural-looking aquascapes. The texture also makes it gentle on the delicate bodies and barbels of bottom-dwelling fish and invertebrates.
3. Aquarium Compatibility
- Freshwater Aquariums: Perfect for freshwater tanks, especially those with community fish, shrimp, and other invertebrates. It can also be used in planted tanks, providing a clean and natural look that complements green and red aquatic plants.
- Marine and Reef Aquariums: While suitable for marine setups, Galaxy Aquarium Sand works well in reef tanks where a neutral substrate is preferred. The sand's natural coloration enhances the vibrant colors of corals, fish, and invertebrates.
4. Functional Benefits
- Supports Beneficial Bacteria Growth: The fine grain size of the sand offers ample surface area for the colonization of beneficial bacteria, which is crucial for biological filtration and maintaining water quality in the aquarium.
- Stable Substrate for Planting: The fine sand provides a stable base for rooting aquatic plants, making it suitable for planted tanks. It helps anchor plants and supports their growth without compacting too tightly.
- Prevents Clouding: The natural sand is low-dust and pre-washed, which minimizes clouding when added to the aquarium, making it easier to maintain clear water.
- Inert Substrate: Being chemically inert, quartz does not alter the pH or hardness of the water, making galaxy sand suitable for a wide range of freshwater species and setups.
5. Easy to Maintain
- Low Maintenance: Galaxy Aquarium Sand requires minimal maintenance and does not need frequent replacement. Regular vacuuming during water changes helps remove detritus and maintain the substrate's cleanliness.
- Long-Lasting: Due to its natural composition and quality, the sand retains its appearance over time and does not degrade or dissolve.
How to Use Galaxy Aquarium Sand in Your Aquarium
- Rinse Before Use: Although pre-washed, it is always a good practice to rinse the sand thoroughly with clean, dechlorinated water before adding it to your aquarium. This step helps remove any residual dust or fine particles.
- Layer the Sand in the Aquarium: Spread the sand evenly across the bottom of the tank. A depth of about 1-2 inches (2.5-5 cm) is typically sufficient for most aquascapes, but planted tanks may require a deeper substrate layer for root growth.
- Add Plants and Decorations: Arrange live plants, rocks, driftwood, and other aquascaping elements over the sand to create a natural, visually appealing layout. The fine texture of the sand allows for easy planting and anchoring of aquatic plants.
- Fill the Tank with Water Carefully: When filling the tank with water, pour slowly and gently to avoid disturbing the sand layer. Using a plate or plastic bag as a shield can help minimize disruption.
- Regular Maintenance: Perform regular water changes and substrate vacuuming to remove debris and prevent waste buildup. This helps maintain optimal water quality and the overall health of your aquarium inhabitants.
