sera Feeder automatic feeder
- In stock, ready to ship
- Inventory on the way
- Live Arrival Guarantee
- Fast shipping
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
We have a lot of experience with shipping live fish orders. In 2021, Our records showed that we only have a 0.5 % Dead on Arrival rate for all live fish orders, compared to the industry standard is at 1.5%. This means that out of 1000 live orders that we shipped to our customer only 5 orders would have fish that arrived dead.
At Splashy Fish, we ensure that our customers are happy and satisfied with their orders. We offer a 100% Live Arrival Guarantee on all of our animals that are shipped to the customer via USPS, UPS, and FedEx.
Splashy Fish has the right to void Live Arrival Guarantee protection if these circumstances include:
- The customer has chosen USPS First Class Mail as a shipped method.
- Shipping address to a PO Box
- The order was refused delivery by the customer.
- The order was return to sender for any reason such as but not limited to wrong shipping address, the address is undeliverable, etc.
- The order was held for pick up at USPS, UPS, FedEx offices no longer than 24 hours after the last update on the tracking number.
- Live Arrival Guarantee claim does not include all the requirements mentioned below
- Live Arrival Guarantee claim made after the arrival period is mentioned below.
- The Fish/Animal have to be in original packaging.
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) of posted delivery time or customer received time.
For Snails: 48 hours of posted delivery time or customer received time.
How to claim for Splashy Fish's Live Arrival Guarantee:
If there is an incident when your fish are delivered "dead on arrival,”
- Take 1 picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Take 2 pictures of each of the fish bags that is dead on arrival (the pictures have to show the bag in its original condition, unopened with the original rubber band)
- Send us an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number OR messaged us on our social media
- Body of the text: Your tracking number
- The claim must be sent within the claim period mentioned above.
After submitting all the information required above it will take us 1 to 3 business days to determine the cause of dead on arrival. If the claim was valid and approved by our team, Once We approved your claim, You will
- Received the store credit for future purchase of the dead on arrival fish excluding the shipping cost.
If the Live Arrival Guarantee claim doesn't include all the requirements listed above, Splashy Fish has all the rights to reject your claim.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.
Monday to Saturday: We will pack and ship out all orders that do not contain live fish.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
Four feeding times per day can be set with the sera X-Feeder. The amount of food per feeding setting can be individually determined in ten steps. Additional manual feeding is possible at any time.
The food storage container holds 120 ml of food and is therefore ideally suited for longer holidays. The highlight: Due to innovative Damp-Proof system, the container is closed again after each feeding to protect it from moisture. This reliably protects the food from splashing water and rising damp, thus it remains dry and even crushed flakes can be easily dosed and do not clump.
The automatic feeder is conveniently filled using the paper funnel included in the kit. A disassembly is not necessary. The opening is also protected against moisture by additional seals. Thanks to sophisticated construction, the sera X-Feeder is super silent.
The extensive range of accessories includes a fixing stand that allows mounting on aquarium covers with feeding flaps as well as a clamp for mounting on horizontal bars or vertical panes. Operation is easy to understand and intuitive by four keys and a distinct display.
Reliable automatic feeder for easy and quick installation
The automatic feeder provides a large 150 ml food supply and is designed for feeding granules of different sizes. The food amount per feeding event is adjusted steplessly with a dosage adjuster. This allows feeding meals equally in small aquariums as well as in larger, well stocked tanks. The sera XS-Feeder is also suited for terrarium use, e.g. for feeding young terrapins.
Programming is very simple: the first feeding time is set automatically when switching on the automatic feeder. A second feeding per day is possible if desired. This will automatically follow 5 hours after the first feeding. This ensures two feedings are possible even in case of short lighting times.
The automatic feeder can be installed on top of a hood with the included pedestal, or it can be mounted to the glass of an open aquarium with the also included holder bracket. The XS-Feeder is operated with two 1.5 V size AA batteries (not included).
