Spiderwood Driftwood

This product is available only purchase at Retail Store or online for local pickup.

  • In stock, ready to ship
  • Inventory on the way
Regular price$19.00
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Shipping calculated at checkout.
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  • Live Arrival Guarantee
  • Fast shipping
  • All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA

This is only apply to live fish order.

Live Arrival Guarantee:

We have a lot of experience with shipping live fish orders. In 2021, Our records showed that we only have a 0.5 % Dead on Arrival rate for all live fish orders, compared to the industry standard is at 1.5%. This means that out of 1000 live orders that we shipped to our customer only 5 orders would have fish that arrived dead.

At Splashy Fish, we ensure that our customers are happy and satisfied with their orders. We offer a 100% Live Arrival Guarantee on all of our animals that are shipped to the customer via USPS, UPS, and FedEx.

Splashy Fish has the right to void Live Arrival Guarantee protection if these circumstances include: 

  1. The customer has chosen USPS First Class Mail as a shipped method. 
  2. Shipping address to a PO Box
  3. The order was refused delivery by the customer.
  4. The order was return to sender for any reason such as but not limited to wrong shipping address, the address is undeliverable, etc.
  5. The order was held for pick up at USPS, UPS, FedEx offices no longer than 24 hours after the last update on the tracking number. 
  6. Live Arrival Guarantee claim does not include all the requirements mentioned below
  7. Live Arrival Guarantee claim made after the arrival period is mentioned below. 
  8. The Fish/Animal have to be in original packaging. 

Live Arrival Guarantee Claim Period: 

For Live Fish and other invertebrates: one and a half hours (1.5 hours) of posted delivery time or customer received time. 

For Snails48 hours of posted delivery time or customer received time. 

How to claim for Splashy Fish's Live Arrival Guarantee: 

If there is an incident when your fish are delivered "dead on arrival,” 

  1. Take 1 picture of the shipping box and the shipping label. 
  2. For live fish and other invertebrates: Take 2 pictures of each of the fish bags that is dead on arrival (the pictures have to show the bag in its original condition, unopened with the original rubber band)
For Snail: Snail generally take longer to acclimate, our customer will have 48 hours of posted delivery time to claim for Live Arrival Guarantee. Please place the snail at the one corner of the tank and within 48 hours and any snail didn't move. Please take pictures of the snail where the opening. 
  1. Send us an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number OR messaged us on our social media
  2. Body of the text: Your tracking number
  3. The claim must be sent within the claim period mentioned above. 

After submitting all the information required above it will take us 1 to 3 business days to determine the cause of dead on arrival. If the claim was valid and approved by our team, Once We approved your claim, You will 

  1. Received the store credit for future purchase of the dead on arrival fish excluding the shipping cost. 

If the Live Arrival Guarantee claim doesn't include all the requirements listed above, Splashy Fish has all the rights to reject your claim.

 

 

Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.

If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.

For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.

To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.

Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.

We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.

All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.

Monday to Saturday:  We will pack and ship out all orders that do not contain live fish. 

Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.

For more information regarding about shipping please visit us our Shipping Policy and Schedule

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Local Pick-Up Only-At this time we don't ship this product, . Due to the natural nature of this product we cannot guarantee it will look exactly as pictured * 

Transform your aquarium from an everyday tank into a mesmerizing underwater oasis with the captivating appeal of Spiderwood driftwood. This isn't just another decoration; it's a functional masterpiece, bringing both visual splendor and environmental benefits to your aquatic world.

Embrace the Untamed Charm:

Unique Sculpted Beauty: Each piece of Spiderwood is a one-of-a-kind wonder, meticulously crafted by nature. Its intricate twists, gnarled branches, and textured bark create a captivating focal point, adding a touch of wild elegance to your underwater landscape.
Thriving Fish Habitat: The intricate nooks and crannies of Spiderwood provide vital hiding spots and breeding grounds for your fish, reducing stress and encouraging natural behaviors. It also harbors beneficial biofilm, a natural food source for many species.
A Plant Paradise: Spiderwood's porous surface serves as the perfect anchor for a variety of epiphytic plants like Java Fern, Anubias, and Bucephalandra. These plants thrive on the wood's natural nutrients, creating a lush underwater jungle that's teeming with life.
Naturally Water-Friendly: Unlike other driftwood, Spiderwood is naturally dense and sinks readily, eliminating the need for messy weights or treatments. Simply soak and place it in your aquarium to witness its instant transformation.
Safe and Sustainable: Sourced from responsibly managed forests, Spiderwood is safe for your fish and the environment. It undergoes a natural curing process, ensuring long-lasting beauty and stability in your aquarium.
Investing in Spiderwood is an investment in the overall health, happiness, and visual appeal of your aquarium. It's a conversation starter, a haven for your fish, and a living art form that will captivate everyone who sees it.

Ready to unleash the wild beauty of nature in your aquarium? Order your Spiderwood driftwood today and experience the difference!

Bonus Tips:

Choose a piece of Spiderwood that complements the size and style of your aquarium.
Consider attaching plants to the wood for an extra touch of natural splendor.
Arrange the Spiderwood in a way that creates swimming paths and hiding spaces for your fish.
Share your stunning Spiderwood aquarium on social media! Tag us and use #Spiderwood to inspire others.
With Spiderwood, the possibilities are endless. Let your creativity flow and create an underwater world that's as unique and captivating as you are!


 

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