OASE BIORB CLASSIC
- In stock, ready to ship
- Inventory on the way
- Live Arrival Guarantee
- Fast shipping
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.
Monday to Saturday: We will pack and ship out all orders that do not contain live fish.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
Features
- Chic and minimalist design — biOrb aquariums add a sense of joy and wonder to your home. This 16-gallon CLASSIC acrylic aquarium is inspired by the simple beauty of a classic fishbowl, a 360-degree view so you can admire all aspects of your biOrb.
- Quick and easy set-up — Includes everything you need to start your hobby. After the quick aquarium set-up, add your choice of biOrb décor.
- Acrylic aquarium — Acrylic is 10 times stronger and 23% clearer than glass. Acrylic is also a good insulator, so you don't lose as much heat as you would with a glass aquarium.
- Long-lasting LED lighting — Equipped with Multi-Color Remote Controlled lighting. The MCR light will change how you experience biOrb. Choose from 16 preset colors and control the brightness of the light. You can even set an automatic day and night light cycle. There's a setting to suit every mood and add to your sense of well-being.
- 5-step Filtration — Ensures clear, healthy water with biological, mechanical and chemical filtration, water stabilization and oxygenation
- Filter Cartridge — Fitted at the bottom of the aquarium, because that is where most of the fish waste goes. Easy to replace when it's time for routine maintenance.
- Ceramic media — Surrounds the filter cartridge at the bottom of the aquarium. Over time their honeycomb structure is populated with good bacteria that neutralizes ammonia and nitrates from the fish.
- Low Voltage — All biOrb aquariums operate from a 12V universal transformer
- Quiet Air Pump — Pump is designed for quiet operation and stability
- Easy Feeding Access — Feed hole conveniently located at the top of the aquarium
- Easy Maintenance — Depending on your choice of fish species, you may only need around 15 minutes of maintenance per month with our biOrb Service Kit (sold separately)
- 2 Year limited warranty
What's included
Aquarium, air pump, LED lighting, transformer, water treatments, air stone, filter cartridge, ceramic media, and instruction manual
Specs - 4 Gallon
| Diameter | 11.75 in. |
| Height | 12.5 in. |
| Volume | 4 gallons |
| Weight (full) | 35 lbs. |
| Voltage | 12V AC |
| Warranty | 2 year limited warranty |
Specs - 8 Gallon
| Diameter | 15.75 in. |
| Height | 16.5 in. |
| Volume | 8 gallons |
| Weight (full) | 68 lbs. |
| Voltage | 12V |
| Warranty | 2-year limited warranty |
Specs - 16 Gallon
| Diameter | 19.75 in. |
| Height | 20.5 in. |
| Volume | 16 gallons |
| Weight (full) | 130 lbs. |
| Line Voltage | 12V AC |
| Warranty | 2-year limited warranty |
