Military Helmet Nerite Snail
- In stock, ready to ship
- Inventory on the way
- Live Arrival Guarantee
- Fast shipping
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
We have a lot of experience with shipping live fish orders. In 2021, Our records showed that we only have a 0.5 % Dead on Arrival rate for all live fish orders, compared to the industry standard is at 1.5%. This means that out of 1000 live orders that we shipped to our customer only 5 orders would have fish that arrived dead.
At Splashy Fish, we ensure that our customers are happy and satisfied with their orders. We offer a 100% Live Arrival Guarantee on all of our animals that are shipped to the customer via USPS, UPS, and FedEx.
Splashy Fish has the right to void Live Arrival Guarantee protection if these circumstances include:
- The customer has chosen USPS First Class Mail as a shipped method.
- Shipping address to a PO Box
- The order was refused delivery by the customer.
- The order was return to sender for any reason such as but not limited to wrong shipping address, the address is undeliverable, etc.
- The order was held for pick up at USPS, UPS, FedEx offices no longer than 24 hours after the last update on the tracking number.
- Live Arrival Guarantee claim does not include all the requirements mentioned below
- Live Arrival Guarantee claim made after the arrival period is mentioned below.
- The Fish/Animal have to be in original packaging.
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) of posted delivery time or customer received time.
For Snails: 48 hours of posted delivery time or customer received time.
How to claim for Splashy Fish's Live Arrival Guarantee:
If there is an incident when your fish are delivered "dead on arrival,”
- Take 1 picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Take 2 pictures of each of the fish bags that is dead on arrival (the pictures have to show the bag in its original condition, unopened with the original rubber band)
- Send us an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number OR messaged us on our social media
- Body of the text: Your tracking number
- The claim must be sent within the claim period mentioned above.
After submitting all the information required above it will take us 1 to 3 business days to determine the cause of dead on arrival. If the claim was valid and approved by our team, Once We approved your claim, You will
- Received the store credit for future purchase of the dead on arrival fish excluding the shipping cost.
If the Live Arrival Guarantee claim doesn't include all the requirements listed above, Splashy Fish has all the rights to reject your claim.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.
Monday to Saturday: We will pack and ship out all orders that do not contain live fish.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
Military Helmet Nerite snails are highly sought after for their distinct patterns and colors, as well as their ability to clean algae in aquariums. They are effective at removing algae from glass, plants, and decorations, and they also eat hair algae and keep the substrate clean. They are considered the best snail for eliminating algae in the aquarium hobby. They can survive in both freshwater and saltwater, but can only reproduce in saltwater, making them unlikely to overpopulate freshwater aquariums. They are peaceful and can be kept safely with fish, shrimp, live plants, and other snails. They are native to Africa and are not hermaphrodites, consisting of both males and females. They are easy to care for and hardy, making them suitable for beginners. Other varieties of Military Helmet Nerite snails include Black Racer Nerites, Sun Thorn Nerites, Tiger Eye Nerites, Zebra Nerites, and Zebra Thorn Nerites. They are herbivores and require algae in their diet, but can also be fed with algae wafers or blanched vegetables. To breed them, a brackish water environment with a calcium-rich substrate and a temperature of 79-80 degrees Fahrenheit is required. A group of at least 5 snails is recommended for successful breeding. The eggs will hatch into larvae without shells, which will develop shells and can be placed in either a brackish or freshwater aquarium. Recommended tank parameters include a temperature of 65-85 degrees Fahrenheit, a pH of 6.5-8.0, and a KH of 5-12 dKH, with a minimum tank size of 2 gallons per snail.
RECOMMENDED TANK PARAMETERS:
- Temperature: 65° - 85° F (18° - 29° C)
- pH: 6.5 - 8.0
- KH: 5 - 12 dKH
- Minimum tank size: 2 gallons per snail
Due to the natural nature of this product we cannot guarantee it will look exactly as pictured *
