Seachem Prime Fresh and Saltwater Conditioner
- In stock, ready to ship
- Inventory on the way
- Live Arrival Guarantee
- Get free shipping on non-live fish orders over $75 and live fish orders over $300.
- All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
This is only apply to live fish order.
Live Arrival Guarantee:
Benefit from our extensive experience in shipping live fish. In 2021, our records indicated a mere 0.5% dead-on-arrival (DOA) rate for all live fish orders, compared to the industry standard of 1.5%. These numbers translate to only 5 out of 1000 orders experiencing DOA fish.
At Splashy Fish, customer satisfaction is our priority. That's why we provide a 100% Live Arrival Guarantee on all animals shipped via USPS, UPS, or FedEx. Please note - Splashy Fish reserves the right to void Live Arrival Guarantee protection under the following circumstances:
- The customer has chosen USPS First Class Mail as a shipping method.
- The shipping address is a PO Box address
- The order was refused delivery by the customer.
- If the order is returned to the sender for any reason. For instance, an incorrect shipping address, an undeliverable address, etc.
- The order was held for pick up at USPS, UPS, and FedEx offices for longer than 24 hours after the last update on the tracking number.
- The Live Arrival Guarantee claim does not include all the requirements mentioned below
- The Live Arrival Guarantee claim is made after the claim period mentioned below.
- The animals are not in their original packaging
Live Arrival Guarantee Claim Period:
For Live Fish and other invertebrates: one and a half hours (1.5 hours) after the posted delivery time.
For Snails: 48 hours after the posted delivery time.
Steps to claim Splashy Fish's Live Arrival Guarantee:
- Take a picture of the shipping box and the shipping label.
- For live fish and other invertebrates: Please provide two pictures of each bag (containing the dead fish) upon arrival. Ensure the images display the bag in its original, unopened condition with the original rubber band intact
- For Snails: Position the snail in one corner of the tank. If the snail does not move within 48 hours, please take several pictures of the snail's opening
- Send an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number, or message us on social media.
- In the body of the email, include your tracking number.
- The claim must be sent within the claim period mentioned above.
After submitting the required information, please allow us 1-3 business days to determine the cause of the issue. If the claim is valid and approved by our team, you will
- Receive a store credit for future purchases, excluding the shipping cost, of the dead-on-arrival fish
If the Live Arrival Guarantee claim does not meet all listed requirements, Splashy Fish reserves the right to reject it.
Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.
If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.
For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.
To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.
Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.
We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.
All Orders: will be shipped out from Monday to Thursday each week for overnight shipping by UPS.
Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.
For more information regarding about shipping please visit us our Shipping Policy and Schedule
- POWERFUL TREATMENT: Seachem Prime is a complete and concentrated conditioner for both freshwater and saltwater fish tanks, working hard to remove chlorine and chloramine.
- REMOVER: Seachem Prime immediately and permanently removes chlorine and chloramine, successfully allowing the bio filter to remove ammonia, nitrite, and nitrate while they are detoxified for 48 hours.
- DETOXIFIER: Seachem Prime effectively detoxifies ammonia, nitrite, and heavy metals found in the tap water at typical concentration levels, providing a ideal environment for your betta, tetra, or other fish.
- USE: Use 1 capful (5 mL) of Seachem Prime for each 200 L (50 US gallons) of new or replacement water. For best results, add Seachem Prime to new water first. For exceptionally high chloramine concentrations, a double dose may be used safely. For smaller volumes, use 2 drops per gallon.
- SAFETY: In case of an emergency, the 5x dose of Seachem Prime may be used for both ammonia and nitrite. Use a ½ dose if the water temperature is > 30°C (86°F) and chlorine or ammonia levels are low.
Prime is the complete and concentrated conditioner for both fresh and saltwater. Prime removes chlorine, chloramine and detoxifies ammonia. Prime converts ammonia into a safe, non-toxic form that is readily removed by the tank's biofilter. Prime may be used during tank cycling to alleviate ammonia/ nitrite toxicity. Prime detoxifies nitrite and nitrate, allowing the biofilter to more efficiently remove them.
- It will also detoxify any heavy metals found in the tap water at typical concentration levels. Prime is non-acidic and will not impact pH. Prime will not overactivate skimmers.
- Use at start-up and whenever adding or replacing water. When transporting or quarantining fish, use Seachem StressGuard. When adding new fish, use Stability. Both are ideal for use with Prime.
- A single 100 mL bottle will treat 1000 US gallons of tap water. Prime will remove both chloramines from municipal water supplies.
- Prime also contains a binder which renders ammonia, nitrite, and non-toxic. It is very important to understand how those two functions work together.
- The reduction process also breaks the bonds between chlorine and nitrogen atoms in the chloramine molecule, freeing the chlorine atoms and replacing them with hydrogen to create ammonia.
- Prime promotes the natural production and restoration of the slime coat rather than relying on artificial or non-native slime compounds.
- A further bonus for the reef hobbyist , Prime will not overactivate protein skimmers.
Seachem Prime is a concentrated conditioner designed to remove harmful chemicals such as chlorine and chloramine from freshwater and saltwater aquariums. The pet safe formula detoxifies ammonia, nitrites and nitrates as well as provides essential ions and contributes to the production of a natural slime coat. Seachem Prime is five times more concentrated than competing products and will also detoxify any heavy metals found in the tap water at typical concentration levels. Aquarists can rest assured knowing that the solution is non-acidic and will not impact delicate pH balances in the aquarium, and reef hobbyists specifically will appreciate the fact that Prime will not over activate skimmers.
Prime is the perfect addition to any tank during cycling as it effectively alleviates ammonia and nitrite toxicity as the formula contains a binder which renders ammonia, nitrite, and nitrate non-toxic, allowing the biofilter to more efficiently remove them permanently. Perfect for new tanks and whenever you are adding or replacing water.
Directions For Use:
Use 1 capful (5 mL) for each 200 L (50 US gallons) of new aquarium water. For smaller volumes, it is important to remember that each cap thread is approximately 1 mL.The soltuion can be added to the aquarium directly, but it is significantly better if added to the new water first. If you are adding the solution directly to the aquarium, base the dose level on the aquarium volume. A sulfur odor is normal. For exceptionally high chloramine concentrations, a double dose can be used safely without harming aquatic pets. To detoxify nitrite in an emergency situation, up to 5 times normal dose may be used. If temperature shows to be > 30 °C (86 °F) and chlorine or ammonia levels are lower than normal, use a half dose.
