Seachem Safe
Seachem Safe
Seachem Safe
Seachem Safe

Seachem Safe

  • In stock, ready to ship
  • Inventory on the way
  • Live Arrival Guarantee
  • Fast shipping
  • All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA
Regular price$0.00
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Shipping calculated at checkout.
Size

This is only apply to live fish order.

Live Arrival Guarantee:

We have a lot of experience with shipping live fish orders. In 2021, Our records showed that we only have a 0.5 % Dead on Arrival rate for all live fish orders, compared to the industry standard is at 1.5%. This means that out of 1000 live orders that we shipped to our customer only 5 orders would have fish that arrived dead.

At Splashy Fish, we ensure that our customers are happy and satisfied with their orders. We offer a 100% Live Arrival Guarantee on all of our animals that are shipped to the customer via USPS, UPS, and FedEx.

Splashy Fish has the right to void Live Arrival Guarantee protection if these circumstances include: 

  1. The customer has chosen USPS First Class Mail as a shipped method. 
  2. Shipping address to a PO Box
  3. The order was refused delivery by the customer.
  4. The order was return to sender for any reason such as but not limited to wrong shipping address, the address is undeliverable, etc.
  5. The order was held for pick up at USPS, UPS, FedEx offices no longer than 24 hours after the last update on the tracking number. 
  6. Live Arrival Guarantee claim does not include all the requirements mentioned below
  7. Live Arrival Guarantee claim made after the arrival period is mentioned below. 
  8. The Fish/Animal have to be in original packaging. 

Live Arrival Guarantee Claim Period: 

For Live Fish and other invertebrates: one and a half hours (1.5 hours) of posted delivery time or customer received time. 

For Snails48 hours of posted delivery time or customer received time. 

How to claim for Splashy Fish's Live Arrival Guarantee: 

If there is an incident when your fish are delivered "dead on arrival,” 

  1. Take 1 picture of the shipping box and the shipping label. 
  2. For live fish and other invertebrates: Take 2 pictures of each of the fish bags that is dead on arrival (the pictures have to show the bag in its original condition, unopened with the original rubber band)
For Snail: Snail generally take longer to acclimate, our customer will have 48 hours of posted delivery time to claim for Live Arrival Guarantee. Please place the snail at the one corner of the tank and within 48 hours and any snail didn't move. Please take pictures of the snail where the opening. 
  1. Send us an email to DOA@splashyfishstore.com with the subject line: DOA and Your Order Number OR messaged us on our social media
  2. Body of the text: Your tracking number
  3. The claim must be sent within the claim period mentioned above. 

After submitting all the information required above it will take us 1 to 3 business days to determine the cause of dead on arrival. If the claim was valid and approved by our team, Once We approved your claim, You will 

  1. Received the store credit for future purchase of the dead on arrival fish excluding the shipping cost. 

If the Live Arrival Guarantee claim doesn't include all the requirements listed above, Splashy Fish has all the rights to reject your claim.

 

 

Shipping live animals and plants is a complex process, and temperature plays a crucial role in ensuring the safe and secure delivery of your order.

If the highest daytime temperature in your location and the lowest nighttime temperature here in Springfield, Virginia—where our facility is situated—fall below 40°F or exceed 90°F, we will proactively delay your order. This measure is taken to prioritize the well-being of the animals and plants.

For the safety of our living cargo and to protect your investment, we retain the right to suspend shipping as necessary due to extreme weather conditions. Our Splashy Fish team will assess the situation and determine if it is unsuitable to ship, considering the safety of the animals.

To stay informed or address any questions or concerns, feel free to reach out to our dedicated Splashy Fish Support team via email at support@splashyfishstore.com.

Once our team prints and packs your order, we'll notify you via email. This notification will include your tracking number and the expected arrival day. If you opt for UPS 2 Day shipping, your package should arrive within 2 days after shipment. Similarly, if you choose UPS 1 Day, your order will reach you the day after it is shipped. In the case of orders containing only plants or dry goods, they may be shipped via USPS, provided that this is the selected shipping option during checkout.

We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.

All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.

Monday to Saturday:  We will pack and ship out all orders that do not contain live fish. 

Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.

For more information regarding about shipping please visit us our Shipping Policy and Schedule

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  • Removes chlorine, chloramine, and ammonia
  • Detoxifies nitrite and nitrate
  • Highly concentrated
  • Marine and freshwater
Overview
Safe™ is the complete and super-concentrated dry conditioner for both fresh and salt water. Safe™ removes chlorine, chloramine and detoxifies ammonia, nitrite, and nitrate. It is non-acidic and will not impact pH. A further bonus for the reef hobbyist—Safe™ will not over-activate skimmers.

Safe™ may be used during tank cycling to alleviate ammonia/nitrite toxicity. It contains a binder which renders ammonia, nitrite, and nitrate non-toxic, allowing the biofilter to more efficiently remove them. Use at start-up and whenever adding or replacing water. When transporting or quarantining fish, use Seachem StressGuard™. When adding new fish, use Stability®. Both are ideal for use with Safe™.

Directions
50 gram
Use 200 mg of Safe™ (included scoop) per each 200 L (50 US gallons) as needed to reduce chlorine and chloramine or per 50 L (13 US gallons) for ammonia.

NOTE: These directions supersede all other prior packaging.

All other sizes
Use 1.25 g (1/4 tsp.) for every 1,250 L (300 US gallons) as needed to reduce chlorine and chloramine or use 1.25 g (1/4 tsp.) for every 300 L (75 US gallons) for ammonia. For precise dosing, use the Seachem Digital Spoon Scale.

NOTE: These directions supersede all other prior packaging.

May be added to aquarium directly, but better if added to new water first. If adding directly to aquarium, base dose on aquarium volume. For exceptionally high chloramine concentrations, a double dose may be used safely. To detoxify nitrite and nitrate in an emergency, up to 4 times normal dose may be used. If temperature is > 30 °C (86 °F) and chlorine or ammonia levels are low, use a half dose.

FAQ:
The directions on the package I have are different than the ones on your website. Which ones are correct?
A: The directions on your package are correct for the formulation in the bottle. We have simplified them for the web and the formulation in our newest packaging.

How much Safe™ should I use to regenerate Purigen® in the 2nd step?
A: If you are using Safe™ instead of Prime®, you should use about 16 grams of Safe™ per cup of water.

Can I mix Seachem Safe™ with water and store the solution to use later on? So instead of using the dry powder, I can use it pre-dissolved.
A: Safe™ does not have the stabilizers, like Prime®, to keep it stable in liquid form. We do not recommend mixing it and storing it for future use.


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