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  • Live Arrival Guarantee
  • Fast shipping
  • All our live fish, shrimp, snails are care with love and passion, when through minimum of 14 days quarantined and shipped from Splashy Fish facility in Springfield, Virginia, USA

This is only apply to live fish order.

Live Arrival Guarantee:

We have a lot of experience with shipping live fish orders. In 2021, Our records showed that we only have a 0.5 % Dead on Arrival rate for all live fish orders, compared to the industry standard is at 1.5%. This means that out of 1000 live orders that we shipped to our customer only 5 orders would have fish that arrived dead.

At Splashy Fish, we ensure that our customers are happy and satisfied with their orders. We offer a 100% Live Arrival Guarantee on all of our animals that are shipped to the customer via USPS, UPS, and FedEx.

Splashy Fish has the right to void Live Arrival Guarantee protection if these circumstances include: 

  1. The customer has chosen USPS First Class Mail as a shipped method. 
  2. Shipping address to a PO Box
  3. The order was refused delivery by the customer.
  4. The order was return to sender for any reason such as but not limited to wrong shipping address, the address is undeliverable, etc.
  5. The order was held for pick up at USPS, UPS, FedEx offices no longer than 24 hours after the last update on the tracking number. 
  6. Live Arrival Guarantee claim does not include all the requirements mentioned below
  7. Live Arrival Guarantee claim made after the arrival period is mentioned below. 
  8. The Fish/Animal have to be in original packaging. 

Live Arrival Guarantee Claim Period: 

For Live Fish and other invertebrates: one and a half hours (1.5 hours) of posted delivery time or customer received time. 

For Snails48 hours of posted delivery time or customer received time. 

How to claim for Splashy Fish's Live Arrival Guarantee: 

If there is an incident when your fish are delivered "dead on arrival,” 

  1. Take 1 picture of the shipping box and the shipping label. 
  2. For live fish and other invertebrates: Take 2 pictures of each of the fish bags that is dead on arrival (the pictures have to show the bag in its original condition, unopened with the original rubber band)
For Snail: Snail generally take longer to acclimate, our customer will have 48 hours of posted delivery time to claim for Live Arrival Guarantee. Please place the snail at the one corner of the tank and within 48 hours and any snail didn't move. Please take pictures of the snail where the opening. 
  1. Send us an email to with the subject line: DOA and Your Order Number OR messaged us on our social media
  2. Body of the text: Your tracking number
  3. The claim must be sent within the claim period mentioned above. 

After submitting all the information required above it will take us 1 to 3 business days to determine the cause of dead on arrival. If the claim was valid and approved by our team, Once We approved your claim, You will 

  1. Received the store credit for future purchase of the dead on arrival fish excluding the shipping cost. 

If the Live Arrival Guarantee claim doesn't include all the requirements listed above, Splashy Fish has all the rights to reject your claim.



We ship all of the customer orders from our warehouse located in Springfield, VA. We pack and ship our orders depending on the orders with the exception of someday we cannot ship out live fish.

All Live Fish orders will be shipped out on Tuesday and Wednesday each week for overnight shipping by UPS.

Monday to Saturday:  We will pack and ship out all orders that do not contain live fish. 

Sunday: (Splashy Day) Today is the day we let our hard-working team members and our fish to destress and ready for the following week's shipment.

For more information regarding about shipping please visit us our Shipping Policy and Schedule

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The long, narrow body shape of Siamese Algae Eater (scientific name: Crossocheilus siamensis) with one black stripe spread from head to tail is not the only feature that makes aquarists fall for this fish. Siamese Algae Eater, like its name, can help you clear almost any annoying algae emerging in your aquarium, from the easy to even the tough pesky black beard algae.

Siamese Algae Eater is an amazing species with lots of fascinating behaviors. Well-known for its active nature, it is not strange if you occasionally notice Siamese Algae Eater jump high. As such and in order not to let it jump out of your aquarium, you should have your aquarium covered well with a lid while keeping these species. Apart from that, Siamese Algae Eater is quite peaceful on most occasions. It can get along well with most larger shrimp such as Amano, Flower, Green Lace, and Vampire Shrimp. Nevertheless, it may easily show aggression toward dwarf shrimp and other very small invertebrates or those sharing similar-looking. 

Siamese Algae Eater prefers being kept singly or in a group of no less than six. Doing so will help avoid harassment of subdominant specimens. Providing Siamese Algae Eater with enough space is also another helpful way to minimize its aggression.

Siamese Algae Eater almost has no special requirement when it comes to water conditions. It is easy-going and able to tolerate a wide range of parameters as long as they are stable. The same is applied in terms of food. Siamese Algae Eater is not a picky eater and it easily accepts various types of food (but prefers those that are rich in vegetable matter).


What You Can Expect From This Fish:

  • Algae eater
  • Active species
  • Peaceful on most occasions


  • Temperature: 72° - 79°F (22° - 26°C)
  • pH: 6.5 - 7.0
  • KH: 4 – 15 dKH
  • Minimum tank size: 50 gallons


  • Diet: Siamese Algae Eater is not a picky eater and it can accept various types of food (but prefers those rich in vegetable matter). For example, flake and pellet foods, algae wafers and live foods
  • Social behavior: Active. Peaceful on most occasions. Sometimes can be territorial with its own kind or those sharing similar-looking
  • Origin: Thailand, Malay, tank-bred
  • Average adult size: 5.7 - 6.3 inches (14 - 16 cm)
  • Average purchase size: 1 - 2 inches (2.5 – 5 cm) 

See more details about care guide for Siamese Algae Eater here.

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